Refund Policy

Last updated: May 24, 2026

All sales are final. No refunds will be issued under any circumstances.

Why No Refunds?

Our products are digital files that are delivered instantly upon purchase. Once accessed or downloaded, the product cannot be "returned." This is standard practice for digital goods across the industry.

What We Do Guarantee

While we do not offer refunds, we guarantee the following:

VIP Custom Build Guarantee

For VIP Custom Build orders: if the delivered file does not work correctly on your specific setup, we will continue working with you and rebuilding the file until it functions perfectly. This is our performance guarantee — not a refund guarantee.

Before You Buy

Please ensure you have a compatible Cronus Zen device before purchasing. Our scripts require the Cronus Zen hardware adapter to function. We cannot refund purchases made without the required hardware.

Chargebacks

Filing a chargeback after receiving a working digital product is considered fraudulent. Accounts associated with chargebacks will be permanently banned and reported to the payment processor.

Contact

If you're experiencing issues with your purchase, please contact support before assuming something is wrong. Most issues are resolved within minutes with a quick setup adjustment.